The second-hand marketplace Shoppers Share Anger About Sizing Updates

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

The popular resale platform has revised its size classifications for women's and children's garments but did not contact all shoppers about the modification.

Digital Channels Reaction

Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing due to the recalibration.

The company said the updated approach better aligns with similar services.

The platform has recommended to check their listings and adjust the sizing manually when needed, resulting in member annoyance.

Size Classification Updates

Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter with a size spectrum for example S/UK 8-10.

In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.

Member Stories

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Manual Updates

Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.

Service Background

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods following member complaints.

David Weaver
David Weaver

A tech journalist and digital culture enthusiast with over a decade of experience covering global tech trends and their societal impacts.